Privacy Policy

šŸ›”ļø Privacy Policy for Chirpiā„¢

At Chirpiā„¢, accessible from chirpi.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal Information: Your name, email address, phone number, shipping/billing address.
  • Order Information: Product details, payment status, delivery preferences.
  • Payment Info: Payments are securely processed via third-party gateways (e.g., Razorpay, Paytm, etc.); we do not store card/bank details.
  • Device Information: IP address, browser type, cookies, and analytics data.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders
  • Send order updates and tracking information
  • Respond to customer service queries
  • Improve website performance and user experience
  • Run marketing campaigns (if opted in)

3. Sharing of Information

We do not sell or rent your information. However, we may share it with:

  • Fulfillment partners for order delivery
  • Payment gateways for processing payments
  • Shipping providers for delivering your products
  • Analytics tools (e.g., Google Analytics, Meta Pixel) to improve our site

4. Cookies

We use cookies to remember user preferences and gather analytics. You can manage cookie settings in your browser.

5. Your Rights

As a user, you have the right to:

  • Access the data we store about you
  • Request corrections or deletion
  • Unsubscribe from marketing communications at any time

6. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices.

7. Security

We use industry-standard measures to protect your information. However, no method is 100% secure, so we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

9. Contact Us

If you have questions about this policy, contact us at:

šŸ“§ hello@chirpi.in